Privacy Policy

How the FazzDiscCard program handles your personal information

Privacy Policy for FazzDiscCard

Last Updated: August 1, 2023

At FazzDiscCard, we take your privacy seriously. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the FazzDiscCard program and services. As part of the fazaa network of premium services, we maintain the highest standards of data protection.

1. Information We Collect

We collect several types of information from and about users of our service, including:

  • Personal Identifiers: Name, email address, postal address, phone number.
  • Account Information: Your membership tier, membership ID, and registration date.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Usage Data: Information about how you interact with our partners, including redemption history and preferences.
  • Device Information: Information about the device you use to access our digital services, including IP address, browser type, and operating system.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To process your membership application and manage your account.
  • To provide you with information, products, or services that you request from us.
  • To fulfill our obligations and enforce our rights arising from any contracts entered into between you and us.
  • To notify you about changes to our service or any products or services we offer.
  • To improve our website and present its contents to you.
  • To allow you to participate in interactive features of our service.
  • To enhance your experience with our fazaa network of premium partners.
  • For any other purpose with your consent.

3. Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates within the fazaa network.
  • To contractors, service providers, and other third parties we use to support our business.
  • To partners within our program network to facilitate your discounts and benefits.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of FazzDiscCard, our customers, or others.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. We urge you to be careful about what information you disclose and to take precautions to protect your personal information.

5. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to rectify inaccurate personal information.
  • The right to request deletion of your personal information.
  • The right to object to processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +971 4 330 0000
  • By mail: FazzDiscCard Headquarters, Level 42, Emirates Towers, Sheikh Zayed Road, Dubai, UAE
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