FazzDiscCard

You can apply for a FazzDiscCard membership in several ways:

• Complete the application form on our website
• Visit one of our offices in Dubai or Abu Dhabi
• Call our membership team at +971 4 330 0001
• Email your interest to [email protected]

After submitting your application, our team will review it within 2 business days. Upon approval, you'll receive your FazzDiscCard within 5 business days via courier to your specified address.

FazzDiscCard offers three membership tiers as part of the fazaa network of premium services:

• Silver: AED 999/year - Access to basic benefits with 10-15% savings at select partners
• Gold: AED 2,499/year - Enhanced benefits with 15-25% savings and quarterly exclusive events
• Platinum: AED 4,999/year - Premium benefits with 25-40% savings, VIP services, monthly exclusive events, and a dedicated concierge

Each tier provides increasing levels of privileges and exclusivity across our partner network. You can compare the detailed benefits of each tier on our Membership page.

All FazzDiscCard memberships are valid for one year from the date of issuance. You will receive a renewal notification 30 days before your membership expires, giving you the opportunity to continue enjoying the fazaa network benefits without interruption.

If you choose to upgrade your membership tier during renewal, the new membership period will begin from the date of upgrade.

Yes, you can upgrade your FazzDiscCard membership tier at any time. When upgrading, you'll pay the difference between your current tier and the new tier on a pro-rated basis for the remaining period of your membership.

For example, if you have a Silver membership with 6 months remaining and wish to upgrade to Gold, you would pay 50% of the difference between the Gold and Silver annual fees.

To upgrade, contact our membership team at [email protected] or call +971 4 330 0001.

Using your FazzDiscCard at any of our fazaa network partners is simple:

1. Present your physical FazzDiscCard or digital card (accessible through our mobile app) at the time of payment
2. Inform the staff that you are a FazzDiscCard member
3. The applicable discount or benefit will be applied to your purchase

Some premium partners may require advance booking or reservation with mention of your FazzDiscCard membership to ensure you receive all applicable benefits.

While we strive to provide maximum flexibility, there are some general restrictions to be aware of:

• Benefits are non-transferable and can only be used by the registered cardholder
• Some partners may have blackout dates during peak periods or special events
• Certain items or services may be excluded from discounts as determined by individual partners
• Discounts cannot typically be combined with other promotional offers unless explicitly permitted by the partner
• Some benefits may require advance booking or reservation

Specific restrictions for each partner are detailed in our mobile app and member portal.

If you encounter any issues with a partner not honoring your FazzDiscCard benefits:

1. Verify that the establishment is a current partner in our fazaa network (check our mobile app for the most up-to-date list)
2. Ensure that your membership is active and not expired
3. If the issue persists, contact our customer support team immediately at +971 4 330 0001

Our concierge team can speak directly with the partner to resolve any misunderstandings. We take these matters seriously and will follow up to ensure our members receive their entitled benefits.

We continuously expand our fazaa network of premium partners to enhance the value of your FazzDiscCard membership. On average, we add 5-10 new partners each month across various categories including luxury retail, dining, wellness, and entertainment.

New partners and benefits are announced through:

• Our mobile app notifications
• Monthly member newsletters
• The partner directory on our website

Platinum members receive advance notice of new premium partnerships before they are announced to other membership tiers.

We're always looking to expand our fazaa network with premium establishments that align with our values of excellence and exclusivity. To become a partner:

1. Submit a partnership inquiry through our website or email [email protected]
2. Our partnerships team will evaluate your business based on reputation, quality, location, and alignment with our member demographics
3. If selected, we'll arrange a meeting to discuss partnership terms and benefits structure

The partnership process typically takes 2-4 weeks. We maintain high standards for our partner network to ensure our members receive exceptional experiences.

The FazzDiscCard program focuses on premium establishments across various sectors that align with our fazaa network values. Qualifying businesses typically include:

• Luxury retail boutiques and high-end shopping destinations
• Fine dining restaurants and gourmet establishments
• Five-star hotels and premium hospitality venues
• High-end spas and wellness centers
• Exclusive entertainment venues and cultural attractions
• Premium service providers (luxury transportation, concierge services, etc.)

Businesses should have an established reputation for excellence, preferably with at least one year of operation in the UAE market.

Partners in our fazaa network receive numerous advantages:

• Access to our exclusive member base of affluent professionals and high-net-worth individuals
• Increased visibility through our website, mobile app, and member communications
• Featured placement in our monthly newsletters (reaching over 50,000 members)
• Opportunity to host exclusive events for FazzDiscCard members
• Detailed analytics on member engagement and redemption patterns
• Cross-promotional opportunities with other premium partners
• Association with the prestigious fazaa brand ecosystem

Partners also benefit from increased foot traffic and average transaction values, as our members typically spend 35% more per visit compared to regular customers.

Your digital FazzDiscCard is accessible through our mobile app, available for both iOS and Android devices. To access your digital card:

1. Download the FazzDiscCard app from the App Store or Google Play
2. Log in using the email address associated with your membership
3. Complete the verification process (if it's your first login)
4. Your digital card will appear on the home screen

The digital card features a dynamic QR code that refreshes every 30 seconds for security purposes. You can present this to partners for scanning or show the visual card with your membership details.

Your digital card is always available even without internet connection once you've logged in at least once.

If you lose your physical FazzDiscCard, take these steps immediately:

1. Report the loss through our mobile app or by calling +971 4 330 0001
2. We will deactivate your lost card to prevent unauthorized use
3. A replacement card will be issued and delivered within 3-5 business days
4. Continue using your digital card in the meantime without interruption

A replacement fee of AED 100 applies for lost cards, which will be charged to your registered payment method. This fee is waived for Platinum members as part of their premium benefits package.

Protecting your personal information is a top priority within our fazaa network standards. We employ multiple security measures:

• 256-bit encryption for all data transmission and storage
• Secure payment processing compliant with PCI-DSS standards
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Strict data access controls for our staff

We never share your personal information with third parties without your explicit consent, except where required by law. For complete details on how we handle your data, please review our Privacy Policy.